WAM Labs Inc. (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement:
- “Site” refers to the Company’s website, which can be accessed at https://chatmunk.ai/.
- “Apps” refer to the Company’s applications for mobile devices, available on Android and iOS platforms.
- “Service” refers to the Company’s services accessed via the Site or our Apps, in which users can [description of services].
- The terms “we,” “us,” and “our” refer to the Company.
- “You” refers to you, as a user of our Site, our Apps, or our Service.
- By accessing our Site, our Apps, or our Service, you accept our Privacy Policy and Terms of Use (found here: [insert link to Terms of Use]), and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email [insert specifically what personal information your website and apps collect, i.e., address, date of birth, marital status, contact information, etc.], which you submit to us through the registration process at the Site or our Apps.
We collect information from you in various ways when you use our Services, such as:
- Information you provide to us. We collect information that you voluntarily provide to us when you register for an account, create or modify your profile, use or interact with our Services, request support or otherwise communicate with us. This information may include your name, email address, password, language preferences, feedback, voice recordings and any other information you choose to provide.
- Information we collect automatically. We automatically collect certain information about your device and how you use our Services, such as your IP address, device type, operating system, browser type, app version, usage data, crash reports, cookies and other similar technologies. We use this information to improve our Services, monitor and analyze usage and trends, personalize your experience, provide customer support and for other purposes described in this Privacy Policy.
- Information we receive from third parties. We may receive information about you from third parties, such as social media platforms, advertising networks, analytics providers and other service providers. This information may include your name, email address, profile picture, interests, preferences and other information that these third parties have collected from or about you. We use this information to enhance our Services, provide you with relevant content and offers, and for other purposes described in this Privacy Policy.
How We Use Your Information
We use the information we collect from or about you for various purposes, such as:
- To provide and improve our Services and develop new features and functionalities.
- To personalize your experience and tailor our Services to your preferences and interests.
- To communicate with you about our Services, updates, promotions, surveys and other news and information that may be of interest to you.
- To respond to your requests, questions and feedback.
- To monitor and analyze the performance, usage and trends of our Services and users.
- To maintain the security and integrity of our Services and prevent fraud, abuse and unauthorized access.
- To comply with applicable laws, regulations and legal requests.
- To enforce our Terms of Service and other policies and agreements.
- To protect our rights, property and safety and those of our users and third parties.
- To perform any other purpose for which you provide consent or as otherwise notified to you.
How We Share Your Information
We may share the information we collect from or about you with third parties in various circumstances, such as:
- With your consent or at your direction.
- With our affiliates, subsidiaries and parent companies.
- With our service providers who perform functions on our behalf, such as hosting, analytics, marketing, advertising, customer support and other services.
- With our partners who provide complementary or integrated services or features that enhance your experience with our Services.
- With other users of our Services when you choose to share your profile, voice recordings or other content or information publicly or with specific users or groups.
- With social media platforms when you choose to link your account with our Services or share your content or information on these platforms.
- With law enforcement agencies, regulators, courts or other authorities when we believe it is necessary or appropriate to comply with applicable laws, regulations or legal requests; to protect our rights, property or safety; to prevent fraud, abuse or unauthorized access; to enforce our Terms of Service; or to respond to an emergency situation.
We may also share aggregated or de-identified information that does not directly identify you with third parties for research, analysis, marketing or other purposes.
Your Choices
You have choices regarding the information we collect from or about you and how we use and share it. For example:
- You can access, update or delete your account information and preferences at any time by logging into your account and editing your profile settings.
- You can opt out of receiving promotional emails from us by following the instructions in those emails. Please note that we may still send you non-promotional emails, such as service announcements, security alerts or account notifications.
- You can manage your cookie settings and preferences by adjusting your browser settings. Please note that some features of our Services may not function properly if you disable cookies or similar technologies.
- You can review and modify your voice recordings and other content or information that you have shared through our Services by accessing your account history or deleting them from the app. Please note that some content or information
may remain on our servers or backup systems for a period of time even after you delete them from the app.
- You can request to access, correct, update or delete your personal information that we have collected by contacting us at support@chatmunk.ai. We may ask you to verify your identity before processing your request.
Children’s Privacy
Our Services are not intended for or directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you believe that we may have collected personal information from a child under 13, please contact us at support@chatmunk.ai.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Services or the law. We will notify you of any material changes by posting the updated Privacy Policy on our website or app or by sending you an email or other notification. Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
WAM Labs Inc.
2810 N Church St
PMB 39370
Wilmington, Delaware 19802-4447 US
Email: support@chatmunk.ai